You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Submitting your claims electronically is quick, convenient and easy. Required fields are marked *. Aetna Dental Encounters. You can reach us at our address: Aetna Better Health of California 10260 Meanley Drive San Diego, CA 92131. Yes You can reach us at: 1-855-722-9076 (TTY: 711) Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Please Note: Our Sales team is available to help with student health insurance options for your campus. If you missed Open Enrollment, please contact your HR representative immediately. 1) Colorado - CO. 2) Connecticut - CT. 3) District of Columbia - … New Medicare Card-What to do and how will new MBI number look? Box 981543 El Paso, TX 79998-1543 USA. Receive payments directly to your account. Mail this completed form and your original receipts and itemized bills to the medical claims address on your Aetna Medicare member ID card. Instead of a plastic ID card, your patients may give your office: Please accept these alternate formats. This question helps us get you to the correct log-in screen. Box 981106 El Paso, TX 79998-1106. They also cost less than manual ones. Aetna's 800-962-6842 Claims Department Number. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. The Aetna Grievance and Appeals Unit also has one box for all states except California, which has a separate box. Choose your plan year Aetna offers different plans and customer service centers depending on where you live. If you missed Open Enrollment, please contact your HR representative immediately. Alabama, Alaska, Arizona, Arkansas, California, Florida, Georgia, Hawaii, Idaho, Louisiana, Mississippi, North Carolina, New Mexico, Nevada. 24-Hour Nurse Line. Aetna Inc. P.O. States with Abbreviation List. Email**: AetSSIPHS@aetna.com Mailing Address for RENEWAL PREMIUMS ONLY Lockbox Services P.O. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Or you can fax this completed form, your original receipts and itemized bills to 1-866-474-4040. 3. November 12, 2020. Channagangaiah. Box 14530. >, Convenient tools and guidelines to help you get paid faster. Recourse if a claim is denied. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Things to remember 1. P.O. Box 981106 El Paso, TX 79998-1106. Member Services (benefit/claim questions) (800) 784-3991- United States. Aetna Address for Filing Claims. We pay based on “usual and customary charges.”, Aetna Medicare nonparticipating provider information. For your convenience, we have a single post office box for claims and specialty authorization submissions. Click Become An Agent if you are interested in taking advantage of our sales opportunities. You can also contact Medicare or the Social Security Administration. This Aetna phone number is ranked #6 out of 13 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. * First Name Aetna Signature Administrators (ASA) enables us to extend our services to additional plan sponsors with PPO plans. Do you have Aetna insurance through an employer or are you a Medicare member? For language services, please call the number on your member ID card and request an operator. For other language services. Phoenix, AZ 85082. Aetna Claims Address for Mailing-Insurance Provider Phone . Phone: 800 264.4000. Lexington, KY 40512. Claims Address. Check eligibility and claims status. Box 359. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Aetna Medicare. Milwaukee, WI 53201 . Choose the option that works best for you. Box 63578 Phoenix, AZ 85082-1925 * = Required Fields. Contact Aetna to get the answers you need as a health care professional. Claims address Aetna P.O. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Your email address will not be published. Paper claims submission Mail to: Aetna PO Box 981106 El Paso, TX 79998-1106 Submit all paper claims for covered services as soon as possible using an Aetna claims form or by using the standard CMS-1500 or UB-04 form. Get tools and guidelines from Aetna to help with submitting insurance claims and collecting payments from patients. BCBS ALPHA NUMERIC PREFIX LIST A2A to Z9Z, Denial Code CO 4 – The procedure code is inconsistent with the modifier used or a required modifier is missing, Denial Code CO 18 – Duplicate Claim or Service, Denial Code CO 16 – Claim or Service Lacks Information which is needed for adjudication, Denial Code CO 22 – This care may be covered by another payer per coordination of benefits, Denial Code CO 24 – Charges are covered under a capitation agreement or managed care plan, Denial Code CO 29 – The time limit for filing has expired, Denial Code CO 50 – These are non covered services because this is not deemed medical necessity by the payer, Denial Code CO 97 – The benefit for this service is Included, Denial Code CO 109 – Claim or Service not covered by this payer or contractor, Anthem Blue Cross Blue Shield Customer Service Phone Numbers for Providers, United Healthcare Customer Service Phone Numbers, Healthfirst customer service phone number, claim and appeal address, Medical Billing Terminology of United States of America, What is Explanation of Benefits of Health Insurance in Medical Billing. P.O. And send precertifications and referrals. Our mailing address. Submit Medicare Supplemental Claims at below address: For Aetna Signature Administrators® plans, Aetna Workers’ Comp Access® plans, Meritain Health® and Schaller Anderson (Medicaid), refer to the member ID card. Mail paper claims to: Aetna Better Health of Florida P.O. PO Box 60938. Address: 800 Crescent Centre Drive, Suite 200. For all Aetna Voluntary Plans and Limited Benefits Insurance Plans (formerly Aetna Affordable Health ChoicesSM plans), use Po Box 14079, Lexington, KY, claims mailing address and the payer ID is 57604. Do you have Aetna insurance through an employer or are you a Medicare member? Box 14770 Lexington, KY 40512-4770 ACC Phone: (866) 951-0653 Fax: (833) 659-1166 Email**: AetSSICOMP-Claims@aetna.com ACC Final Expense P.O. Franklin, TN 37067. Box 981106. Box 981106. Learn more about private mode. Find an application request, leave feedback, and more with Aetna customer service. Aetna, Inc. P O Box 981107. El Paso, TX 79998-1106. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Links to various non-Aetna sites are provided for your convenience only. If you missed Open Enrollment, please contact your HR representative immediately. We respond to messages from 8am-6pm EST, Monday-Friday. Our mailing address. Excludes- All Professional CMS1500 and all Institutional UB04 claims. Member Services - HMO. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. You can also contact Medicare or the Social Security Administration. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Aetna Credentialing customer service phone number: 800-353-1232, Council for affordable quality healthcare: 888-599-1771, Aetna Voluntary Plans and Limited Benefits Insurance plan: 888-772-9682, Aetna Student health, Aetna Signature Administrators, Meritain Health, Mental health and substance abuse-Refer to Member ID, Your email address will not be published. Aetna and Banner Health provide certain management services to Banner|Aetna. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. To speak to someone about your Texas Health Aetna coverage, please call the Member Services phone number on your member ID card. Contact Us. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). For all Medicare and Aetna Student HealthSM plans, use Po Box 981106, El Paso, TX, claims mailing address. November 12, 2020. A key factor in getting claims processed in a timely manner is correct claims submission. Whether we notify you about an overpayment or your office identifies it, we provide simple steps to refunding. Please correct the errors below before submitting the form. Learn how to change your browser settings to enable Javascript. If you have any questions on electronic billing, just call Provider Services at 1-855-772-9076. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Electronic version of ID card, shown on a smartphone or tablet. In order to have the best experience on Aetna.com, Javascript needs to be enabled. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California Claims and Resubmissions P.O. You can get a patient's digital member ID card by submitting an eligibility inquiry on our secure provider website, or through Availity. For all Aetna Voluntary Plans and Limited Benefits Insurance Plans (formerly Aetna Affordable Health ChoicesSM plans), use Po Box 14079, Lexington, KY, claims mailing address and the payer ID is 57604. When submitting claims to our plan, use the Provider ID number 128CA for both CMS 1500 and UB 04 forms. Or look up how much we reimburse for services. Estimate how much your patients will owe for an office visit. Phone and Address: Customer Service P: 877-480-4161 Mail Aetna, Student Health 151 Farmington Avenue Hartford, CT 06156. El Paso, TX 79998-1107. See your savings from electronic transactions, Some of our plans pay for services from doctors who are not in our network. See more ways to contact Aetna Select an option below Request a call Email Aetna Attend a meeting Aetna's mailing address Request an information kit Are you looking for information on a new plan or your current plan? ... Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance. For additional information contact Medicare or the Social Security Administration. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. And review claims payment information online any time. Contact us - Small group. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). P.O. Claims Mailing Address. Get timely payments with electronic coordination of benefits (COB) when a patient is covered under more than one insurance plan. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Submit Medicare Supplemental Claims at below address: Aetna … Box 281067 Atlanta, GA 30384-1067 All other policyholder correspondence: ACI/CLI P.O. Learn more >, Aetna.com works best with Safari 8 and above. 888-702-3862. Aetna Claims. List of Pre Existing Conditions,ACA-Obama Care,AHCA-Trump Care,BCRA, How to Obtain Premera Blue Cross Insurance Prior Authorization, Anthem Blue Cross Blue Shield Claims Mailing Address Lists, United Healthcare Claims Address with Payer ID List, Medicare Claims address-When and How to file for reimbursement, List of Worker Compensation Insurance with Claim mailing address, List of Auto Insurances with Claim mailing address, Cigna Claims address and Customer Service Phone Number, Aetna Claims Address for Mailing and Insurance Phone Numbers for provider and Member, Insurances claim mailing address and Customer Service Phone Numbers, Medical Billing Denial Codes and Solutions, Health Insurance in the United States of America, Primary Insurance and Secondary Insurance, Medicaid Provider Enrollment Phone Number, Denial Code CO 27 Expenses incurred after coverage terminated. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Medicare Helpline Website: Get general or claims-specific Electronic transactions can save you time. Finding correct claim submission address based on state •Enter the member ID number exactly as it appears on the ID card. Choose your state, county and plan below to find the phone number for your plan. Claims. Aetna Better Health of Florida values the quality care that health care providers give to our members, and it’s our goal to provide prompt reimbursement for those services. Colorado, Connecticut, District of Columbia, Delaware, Iowa, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Maine, Note: Aetna Senior Supplemental Insurance own and/or administers, Aetna HMO-Based plans and Medicare advantage plans, Use the phone number on the member ID Card, BRCA genetic testing (precertification and. El Paso, TX 79998-1106. Our address is: Aetna Better Health of Florida 8200 NW 41st Street, Suite 125 Doral, FL 33166. No. (610) 391-1700 ext 17763 - from overseas. Paper Claims: Aetna Better Health of Kansas - Claims. If you missed Open Enrollment, please contact your HR representative immediately. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Aetna Medicare P.O. Email: AetSSIinformation@aetna.com. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Each insurer has sole financial responsibility for its own products. The address to which Aetna claim forms should be sent is as follows: Aetna Inc. P.O. If you prefer to contact Member Services with this public form, please complete the information below. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Contact us form Phone number. ID cards can be saved and printed. 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