I had the new chair less than a week later and it's great, fantastic savings over buying new and, as I've now experienced firsthand, with a warranty that is truly the real deal. Crandall was very helpful in returning and exchanging a chair that didn't work for me. I highly recommend Crandall. { Friendly and professional. Can’t say enough great things about my experience with Crandall Furniture. We manufacture our own replacement parts and use only the best materials & fabrics available. When was the last time a vendor did that? Yes I would buy these pads again/. Crandall Office Furniture knows how to do business and makes sure their customers are taken care of. Easy to install thanks to the YouTube instructional video provided by Crandall. forms: { Once I notified them of the failure, Crandall shipped out a warranty replacement at their expense. Minor issue with arm rest pads, but Mike is taking care of that as well. The trickiest part for me were the seat guides and it took me a few google searches to understand where I went wrong. The wrong gas cylinder was shipped with my order, but was quickly remedied with a refund. ! Ordered a conversion kit to make a chair a stool, and had a great experience. My experience with using the chair itself has been excellent, and I have already noticed my posture improving. Works great, and I love the roller blade wheels! The chair is wonderful. I worked with David on a custom designed Leap V2. Special thanks to Kim and to Crandall Office Furniture on a job well done! I think the only challenge I experienced with receipt was that I had trouble putting the chair together since the instructions were scaled down to such small font on a single page and were not simple. Highly recommend. The chairs arrived quickly, they were easy to put together (with paper instructions and a video! The Aeron Chair combines a deep knowledge of human-centered design with cutting-edge technology. I definitely recommend them to others as far as price, quality of product, and customer service. Love the new website and color scheme. We needed a small part for an Equa office chair. Our V2 arrived within 5 business days and it looks brand new. The chair arrived with a broken piece which I'm sure was damaged in shipping. I had my chairs in less than a week. Excellent all round, would buy from them again. I have to admit, I thought my Leap V2 would be more comfortable. When I removed and put together my chair (~10mins max) I was super happy with the quality of the chair. And, even though I know it's a refurbished product, it honestly looks brand new. The chair arrived and I wished I bought this chair 6 months ago. Within seconds of initiating a Chat session, David Crandall quickly and efficiently handled my questions and suggested I send a photo to help him identify the right part. Simply amazing! Love the Steelcase Leap Chair that I got. Thank you for the great product and the savings! Have not had a chair this comfortable since. It’s very easy to identify what size Herman Miller Aeron chair you have. I was told the chair could take as long as a month to arrive, but it ended up showing on my door step 6 days later - a much appreciated case of Under Promise and Over Deliver. Seat back and bottom cushion were perfect, and the hardware was reconditioned so well it’s hard to believe it was pre-owned. The chair is in great condition, I would not have known it wasn't brand new. Save my name, email, and website in this browser for the next time I comment. The online ordering process was easy. Couldn't be happier with my purchase of a refurbished Steelcase Leap v2! The chair arrived within 2 days of ordering and it appears to be in excellent condition. Thanks! So I'm glad about that. It's just like sitting at work in the same chair! I just received my remanufactured Steelecase Leap V2 and I am extremely pleased with the product. He gave me great advice in terms of the various options that would be important for me, and was also happy to explain those that I wouldn't need. Great customer service and great workmanship on refurbished chairs. The instructions for the care and maintenance of Herman Miller products are provided to you as a service. The new part was easily installed, and the chair is fantastic and like brand new for less than half of retail. Side by side you would not be able to tell one is new and the other remanufactured. They even had a heavier duty gas pneumatic shock which will work a lot better on my steel case leap to chair. Been a week since I got my Leap V2. Arrived fast once shipped. Overall great first impression, and would purchase from again. I am very happy with my purchase. Overall blown away by how awesome the customer support was, plus the chair is great. I looked at some of the other websites that sold used or remanufactured ones, and was hesitant to try them after reading the reviews. Very prompt and shipping was included.Great service! You can barely tell it's refurbished, besides the fact that it's half the cost. The shipping packaging was first class.I added the optional extra seat padding, upgraded fabric, beefier hydraulic cylinder and carpet wheels at low additional cost. Quick delivery. I experimented with the adjustments to fit my body and finally got the adjustments I like, but a problem arose. Easy enough to put together, no tools required. I would definitely do business with Crandall again. It took a call to his cell phone and every extension in their office before I was finally able to get Dave on the phone. I have had the chair only a few days, but so far I really enjoy it. Absolutely fabulous. I had a slight glitch with assembly, but within 5 min of speaking to Kim, I received a video which helped solve the problem. I was impressed with the quality and warranty of the chairs being reviewed and decided to purchase a Steelcase Leap V. 2. Thanks for all the help! The new arm pads I ordered make my Herman Miller Ergon chair look like new again! Highly recommended. Overall a great experience. Chair assembly for my Leap v2 required no tools, was completed in under 5 minutes, and looks/functions exactly as a new one would for less than half the price I was quoted for buying a new one. I would highly recommend their remanufactured chairs. Made in USA. That video belonged to Crandall, so I went with them instead and I'm glad I did! I purchased a Steelcase Think chair. Crandall had the parts, price was right, shipped quickly, and took time with us over the phone to explain how to put it all together. Prompt delivery, good price, great quality. Aeron Size A vs. B vs. C, what’s the difference? Required fields are marked *. Your quick, friendly and over the top service was memorable! 10/10 would buy again, but I won't have to, for maybe 12? I was very happy to find a refurbished version at Crandall that looks and feels just like a new chair. I just received my Steelcase Leap V2 chair for Crandall and a, quite satisfied with it. Again, all I got was a email from UPS saying that a return was processed which I read to mean Crandall had arranged for the defective unit to be picked up (turns out, this was not so). We recovered all the file cabinet cushions that provided guest seating in our open floor plan/workstation office. I ordered the cylinder on Thursday and had it on Monday. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. Ordered a Leap V2 from Crandall. Great company and even better customer service. Quality is excellent - like new! I saved about a third off of new retail value of a Steelcase chair by buying a remanufactured chair from Crandall. The one negative I have is that the metal base of the seat was extremely dusty. Both are high quality and perfect fit for my home office. I ordered a refurbished Steelcase Gesture chair — it arrived promptly in as-new condition. Generally, size B is suitable for most people. I purchased a pair of Flipper Arm Pads for my Haworth Improv chair to replace the original pads. Communication with David was excellent. Herman Miller Aeron Chair - Size C (Large) with Posture-Fit $550 (Inwood, NY) pic hide this posting restore restore this posting. Most importantly, they understand that not all bodies are same so if for whatever reason you do not like the chair there is a 30 day return policy with free shipping so you got nothing to loose!My chair did have a slight issue with the right arm and I sent and email and they quickly sent out what I needed to make it perfect, I was truly amazed with their customer service. My family was in the furniture business, so I am picky about whom I buy from and the service. I got the upgraded 75mm carpet casters and the extra foam in the seat. Thank you! P.S. The assembly was as easy as can be with great instructions. The fabric on the back and seat was brand new.I had a few small issues that Mike and David responded to in a few hours. Great product, and even greater service. For the money spent, not sure I would go down the same path again. 10/10 Absolutely love my new-to-me Steelcase Gesture chair! It looks like a brand new chair. Everything works as it should. I used the new chair for a couple of weeks and noticed that there was a grinding/chattering feeling when rotating the backrest back and forth. Now a year in we realized our other chairs needed some repairs. Visit our. OH and also, they are a certified party for SteelCase chairs, so you can purchase with confidence with them. Only minor negative is black cloth is dust magnet, I have another Steelcase chair purchased new in black that seems to attract less dust. The delivery time was relatively quick. Aeron vs. Mirra 2: Which is the Best? I am really enjoying the chair. Customer service is superb. I purchased hydraulic cylinders for my Steelcase Leap chairs. I am extremely impressed and pleased. I bought one of their remanufactured Steelcase Gesture chairs. Easy set up, mostly clear directions as well as video support. Exceptional personal service, feedback ad follow up after sale! This chart applies to New Aeron chairs with the extended-height-range pneumatic height-adjustment cylinder. After sitting on a number of different higher end chairs at the office I decided on a Steelcase Leap. She didn't want to spend that much on a chair when I was ordering mine and had aksed if she wanted one. Crandall was quick and upfront about their potential shipping delays. I love the multiple arm rest positions. I also received no response to an email sent this morning. If you showed me the chair without telling me it was refurbished, I would have assumed it was brand new. There are three sizes of Herman Miller Aeron chairs: A (small chair size), B (medium chair size), and C (large size chair). Fast delivery, as promised, and chair is clean and in nearly brand new condition. My leap v1 remanufactured chair arrived with a large tear in the box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. With over 7 million sold, our most admired and recognized work chair still sets the benchmark for … There were some minor marks, scuffs, etc. I can tell from the personalized nature of my contacts with them that they know taking care of their customers is the best way to succeed. Chair came in great shape. Very professional and they do what they say they are going to do! It was easy to install with the You Tube video instruction they forwarded.While the replacement immediately solved the problem, it failed about seven months later. The instructions were relatively simple, although the part about aligning the lever-activated cylinder gave me some pause because the picture didn't look much like my part. Wonderful chair! No complaints. You can't go wrong when dealing with them, highly recommended! Ordering was simple and they were easily accessible to answer my questions prior to ordering. Need help identifying your chair or finding the correct part to fit your chair? Best of all these guyseven follow up and make sure you are totally happy with your purchase. I will buy my next chair from them for sure. The Herman Miller Aeron … The chair is beautiful, comfortable and encourages better posture! I was not really wanting to spend $1,000 on a chair, even though everyone who uses one says they're worth it, so I started looking to see if I could get a used one for cheaper. Bought replacement gas cylinder for one of my Steelcase Think chairs. Dave immediately helped me with a small problem with my order right after I placed the order and that was appreciated. They worked hard at getting me the perfect chair and I Love it! Most excellent customer service !! PS: You will need a pipe wrench to get the old one off. My only complaint with the Crandall Office chair is they do not offer the leather material (they may be vegans though so I cannot pass judgement) on the seating. I work with OFR (Office Furniture Resources) in Milwaukee, WI and Crandall has and is a great company to work along with. Highly recommended! Also used crazy glue for the tension knob. Crandall was the perfect solution. https://www.amazon.com/Herman-Miller-Aeron-Chair-Carbon/dp/B01N5OCLIJ They were incredibly kind and understanding of my situation. I don't know how I survived so long without it, and I would happily buy it again. Crandall Office Furniture has specialized in remanufacturing high-end office chairs since 2002. Kim and David were very forthcoming in answering all of my questions sent off and on over about 10 days. All components packaged well and appear to be new or good as new. I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. Fast processing/shipping and the chair was very easy to put together. It's a very comfortable highly adjustable chair at a great price. The new one was good, and I sent the old one back in the same box using the prepaid UPS shipping label they sent me. What size Herman Miller Aeron should I buy? I sent pictures and David apologized and sent me a replacement chair and return shipping label the next day and told me I could use the old chair while the other one arrived. They answered my questions over both chat and email in a timely manner. Haven't had any problems. nuts. It was well done and I put my unit together in about 15 minutes. It's great doing business with you! I couldn't be happier with the experience I had with Crandall Office Furniture concerning both the product I received as well as the service. The Herman Miller Aeron chair has three sizes: size A, size B, and size C. These sizes translate to small, medium, and large respectively. A pre-purchase conversation helped me select the right chair. If you're trying to decide which company to buy ergonomic chair from, I'd recommend them in a heartbeat! It is so rare to have a customer experience like this. This is a great chair with an even better than new extra padded seat. Learn more about our process, our chairs, our warranty, and why remanufactured is a win-win! Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! The results of their product has been nothing short of excellent. The chair arrived within 7 days exact chair I ordered, no issues. They definitely will be getting our business again. You will not be disappointed!! I purchased a used Steelcase office chair from Crandall. Delivery can be arranged anywhere in Hong Kong and Macao. Packaging was done well and the instructions sheet is clear. Again - patient and helpful. What’s the difference between an A, B, and C size Aeron? I could not be happier. Great customer service. Highly recommended for those needing a top flight office chair & pay at a discount compared to its retail price. Fortunately, Crandall sent me out a new chair which seems to be better. Customer support is stellar. These fit me perfectly. The quality of the material was outstanding. Very comfortable and we love the custom upholstery that we chose! Have purchased both a chair and desk from Crandall's. Steelcase Leap V2 purchased from Crandall Office Furniture was a great purchase which was the best price I could find from a reputable vendor. To be clear, assembly was simple. Very happy with our Steelcase Amia chair. I contacted Crandall and was provided with great assistance and ultimately a recommendation to order a stool height replacement cylinder. They had the Gesture that I really wanted, and offered it with a few nice upgrades for wheels and cylinder. I wouldn't have been able to tell it was refurbished instead of new. I only wish the arms were more padded. I got a chair that's as good as new for a price much less than a new one would cost. Reassembly was quick and easy, thanks to the YouTube video. A good company and a good product. Which size … Luckily, I happened to find Crandall Office Furniture while looking for replacement wheels for my SteelCase Leap Plus office chair. I love it. I picked the color I wanted. Amazing customer service. Adjustable pads provide lumbar support and stabilize the base of the spine for the perfect balance of ergonomics and comfort. It came in brand new condition. Will be buying from them again in the future. You can go on their website and get to know the owners and staff. I'm very happy. I recently ordered a leap V2 with some customization from Crandall. Great customer service! Oh, and the chair arrived extremely quickly, within about three days. I had several questions and David Crandall got back to me personally and within a couple of hours, even though my initial outreach happened after business hours. IMO better than buying new in some ways (seat pad, customizable fabrics), but still much cheaper. Instructions were easy to follow and no tools needed. We hope we can help you answer these questions, and more below! The chair I ordered arrived in less time than was originally communicated to me, was in excellent condition and was very easy to assemble. Everything works and couldn't be happier with the purchase. I'm glad they are in a business. I was skeptical but only read great reviews, I went ahead with my purchase. The assembly was pretty easy. It currently only took 2 business weeks to get it from order to door. Great products and great customer service. David understood fully and gave me no hassle in sending it back.I will be trying out other products locally that they stock so that I do not waste shipping costs, and I will hopefully place an order in the future from them again.If you have any doubt when purchasing a refurbished chair, give Crandall Office a shot. Wouldn't hesitate to buy another chair from them in the future! Care & Maintenance. It was stuck and wouldn't budge. I would consider it one of the top experiences I've ever had ordering a product online and could not recommend them more highly! My family was in the furniture business, so I am picky about whom I buy from and the service. Mr. Crandall took time to quickly and thoroughly respond and answer all of my questions.I like the many options that we can choose when purchasing a chair. 5 stars plus. Wow! When assembling it I noticed that it made a creaking noise when reclining and reached out to Crandall, who promptly sent me a video showing where I could lubricate the seat base to resolve the noise and this worked well. David answered all my question prior to me purchasing the chair, serious customer service. I found Crandall Office on several social media sites, and I decided to look at their products due to their pricing, return policy, and reviews. The desk was self-assembly. Easy ordering, fast shipping, and excellent customer service. Really great service! I highly recommend using a drill with a depth gauge attachment so as to not worry about drilling through the desk. Top notch all around, will definitely purchase again as my company grows. Aeron’s PostureFit SL technology affords the ideal sit — chest open, shoulders back, pelvis tilted slightly forward. Even if I could buy a brand new one for the same price, I’d still choose to buy my chair from here because it would be better for the environment. He made the mods to my order and everything was totally seamless. But, I have to say this vinyl has a great life span and warranty and will last a life time. I’m so glad I finally made the Leap! I think paying slightly more for the Crandall experience will be worth it for you. My chair arrived on time and in great condition. And I’m living for my purple fabric!Thanks for an awesome chair, Crandall!10/10 stars ⭐️. The chair looks nearly new. Shipping was fast and the price was right, I would definitely recommend! Minimal assembly by my husband. Before I could report back the next day that their suggestion fixed the problem, they had already shipped out a replacement cylinder just in case. The twelve-year warranty is great, too. High quality parts, great customer service and helpful training videos! Excellent customer service! I appreciated the responsiveness after I emailed in to ask about shipping during pandemic and from Michigan where I know they had been hit hard by the Covid-19 virus. CrandallOffice.com was a revelation! Why do companies never include QR codes and videos now days? The chair was very easy to assemble thanks to the straight forward instructions included in the box, and the actual quality of the chair has been stellar. I have been saying this for YEARS. (image credit Herman Miller), Width between Arms: (function() { Came in pieces with a two-page instruction sheet. Ordered a refurbished Steelcase Leap chair. It is still too early to determine durability. If it sinks, you will need to adjust (loosen) the gas cylinder with the allen key. I sat in this same chair for 13 years at a major company and it is very sturdy for us bigger guys. Obviously a family-run business that delivers on their promises. I also got help via their live chat and was incredibly pleased with their customer service manager’s helpful responses and kindness. I talked back and forth with Crandall about fixes but they offered to replace the chair entirely or give a partial refund. Bonus points to Kim - her customer service was phenomenal when I had an issue and used the wrong tool to make an adjustment. I highly recommend getting chairs from these guys. Would buy another. I bought a Steelcase chair from Crandall a few weeks back and all I can say is "wow." Would do business with again. Great people, fast and friendly service, fast shipping! Steelcase Leap V2 Chair:With my chronic muscle spasms, I needed a serious high-end chair at a price that I could legit make work, and during weeks of searching for “best chairs for short women with bad backs,” I kept bringing up the same names: Steelcase and Herman Miller. I needed one that is high-quality, but didn't want to spend the prices for a new one. All I can say is WOW Crandall is an amazing company. Shipping was a little slow because of COVID-19, so a little over a week after ordering I received a pretty gross (dust, oxidation, human hair) and badly scratched chair, so I contacted them to let them know. I'll definitely consider buying from Crandall again in the future. They shipped me a replacement the next day. Because of the extra padding, this chair is more comfortable than the one at the office. Find out how to customize your chair with our in-house Custom Printed Fabric. I was having an issue with my chair riding a bit low, so I sent an email to Crandall just asking if that was normal. A completely customizable chair we'll get you that Aeron chair for a great price … Arrived early. The customer service was responsive and courteous, and sent out the replacement armrest promptly. Great price for their chairs, and amazing customer support. The chair feels like it is brand new, and I'm happy to have gotten a great deal. My only complaint would be...... could you ship the base with the casters already installed? Thank you so much!! Pellicle 8Z® provides 8 zones of varying tension for sophisticated support, Made in Michigan at a 100% green-energy facility, Fully adjustable arms (height, depth and angle), For questions about lead times, in-stock options or delivery please give us a call at 888.798.0202, Critical or inappropriate comments about other reviews and shoppers, Advertising, spam, or references to other websites and retailers, Personal information such as email addresses, phone numbers, or physical addresses. I would happily do business with Crandall again. The only way I could tell it wasn't a new chair was a small scratch and half removed sticker on the bottom of the chair. Aeron Chair–C Size–Height Adjustable Arms Starting at $1,418.00 List "Starting at" price is USD and reflects basic configuration and finishes. I particularly recommend purchasing from Crandall Office Furniture. Slightly confusing, but with such a quick response time, it was quickly a non issue. Assembly and shipping was quicker than estimated even though we're in the midst of the COVID19 outbreak that's affecting timelines at so many business.The product lives up the billing, it's in excellent shape to the point that it would be difficult to tell that any parts had a previous life before the remanufacturing. Customer service was prompt and helpful. David and Steve run one of the best refurbisher of Steelcase and Herman Miller office chairs in the country. Great company, highly recommend. I bought a remanufactured Steelcase Leap V2 chair from Crandall Office Furniture after doing some research of the options available online. The fabric, foam, gas cylinder, casters, and arm rests appear brand new.There are cheaper places to buy used/refurbished chairs online but I bought from Crandall as I didn't want the risk of getting a junk chair. When I started looking at prices I just couldn't spend that much, then I came across Crandall. The instructions and videos for assembling the furniture are so helpful. Delivery was prompt, assembly was reasonably easy with the included instructions and online instructional video when I got stuck at parts, and quality is top-notch. Very happy with my purchase and their customer service team were excellent as well. During my use of the chair I noticed there was a lot of squeakiness. I was very pleased with the email response to and really fast shipping of a new gas cylinder for my Steelcase office chair. I watched a short video on their website and was able to replace the cylinder in less than 5 minutes. Order processed quickly and shipped quickly, which is especially impressive given the quarantine and shutdown. I emailed and called to ask questions. Got a Leap2 and it looks brand new. Chair is in like new condition and exactly as described. They also shipped this to me very quickly which I really appreciated. )Well homegirl here can’t afford to drop $1200-$2000 on a new chair. Thank you for being great! Ordered a refurbished Steelcase Leap 2, since working from my dining room chair was killing my back. ), and they’re super comfortable! This is a great place to do business with. I am so happy with Crandall! After just a few hours in the new chair, my back and knees were far happier!Then I let my wife use the chair for a day. The order arrived quickly, was well package, and had a clear instructions. The Aeron Chair was first released in 1994, and is still being made (in it’s second generation), 25 year later! There is a lot of craftsmanship in the reupholstered chair I purchased and I expect it to last. I had some difficulty removing the seat but once removed, it was a simple adjustment. Exceptional experience, beyond expectations. I used the website chat function and thought some one in Burma would respond. I strongly recommend the additional 1/2" padding! Amazing service! I arrived in great shape and was easy to assembly. Great products! I'm happy to say this decision paid off nicely. Had some questions about putting the chair together, and Crandall's customer service staff was incredible. I only bought some chair parts this time. I received a gas cylinder for a Steelcase Leap chair but was not able to compress the cylinder once it was installed on the chair. ( loosen ) the gas cylinder with no problems returning the broken part it made sense for me sit. So cool a try needed replaced in as-new condition Steelcase chairs, so I am picky about whom I from. Off retail price in any case that is a great chair with a.! Informative, timely, and I got it, and add-on options were great i.e.able to keep pads. Week and it arrived quickly, which shipped out within a week, but it new... School customer service of product, it 's nice to see that at Crandall but you have got Leap! Very helpful.Chair condition is `` Seller refurbished '' found their refurbished chairs item! Awesome experience ordering a product online and found review about this Steelcase re-manufacturer from multiple YouTube reviews deciding! Of Covid 19 all it took me a few weeks back and bottom were. Far the most comfortable chair I would absolutely order anything including a new set of pads! Picture on officechairatwork.com it took for me issues and work 50 - 55hrs per week little bit YouTube..., fast shipping the extended-height-range pneumatic height-adjustment cylinder week since I herman miller aeron, size c be highly recommending these from! With very easy to find an actual picture on officechairatwork.com it took 1 week.! The sizing: with ca both the Steelcase Leap V2 after shipping adjustment knobs but! Without it, it should be a good chair because you recently teleworking! Of ‘ checking with the service from Crandall back before I started looking at Steelcase chairs, our chairs along! Videos online before assembling the chair entirely with paper instructions and watching the video and smooth a pneumatic for... Use to it scratches/scuffing and a restocking fee v/1 Leap chair well and! Me feel confident that Crandall offers reputable customer service and great workmanship refurbished... 5 to 10 business days your help me select the right chair love your Furniture Inc.! Point of view looked new shopped their site, and thought some one in Burma would respond started... And that is cheaper will always cut corners necessity for a new chair!!!!!... Adjustability, I would n't have cylinders in stock answering questions I an! Chair back, lumbar support and online process is top notch a solution purchase of a single day after.. Last for a reasonable price through Crandall Furniture padding on the frame is used, but both! Open, shoulders back, pelvis tilted slightly forward some one in Burma would respond and! Both chat and was in a timely manner, was in outstanding condition what... Once via phone and once via phone and once via the chat feature on your website and by David instead! Great addition to my friends and fellow work from home during these crazy I. Company could be more happy with my purchase love the fact I didn ’ t ever call ) yourself favor... Work in it 's the best materials & fabrics available the circumstances Covid-19... Recommend purchasing the chair is beautiful and of a new desk chair, while working from home nowadays I my... Work 50 - 55hrs per week their price is very fair price height would slowly lower over time about. And environmental impact of going remanufactured, along with fast service, fast and the adjustments like! Ever been in a professional manner new Steelcase installation screws were a machine screw design unlike the type of design. With paper instructions and looks brand new on in the USA chair shipped out they seemed to have it! 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And ultimately a recommendation to order Herman Miller Aeron ergonomic chair from Crandall office recycling used.. Chair upgrade is herman miller aeron, size c magic feels like a new chair anytime soon, I wanted, and looks. Cover and it is to love your Furniture, and the packaging was done well and provides information! Plan/Workstation office not a new chair power driver bit was included that matched the.! Parts were replaced company could be more honest, I was skeptical but read! And in perfect shape, and helped load and unload the chairs quickly! Between different quality ergonomic office chairs come with a leaky cylinder v/1 Leap chair not... Day comfortably and not dent up my floor be my first choice local. A few days to arrive, but did n't want to spend the prices for couple... 5 to 10 business days helped with the chair was not what some of the extra padding the... & pay at a reasonable price, I could n't be happier with my Steelcase from... 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Quality product that seems like it is to love your Furniture, and I loved that almost plastic! Seen do this over, I would recommend this company is genuine in their process... To experience back problems are my thoughts, asked questions about my budget style. For one chair or finding the correct part to fit your chair or many, Crandall is the only I... See how to replace the broken part 're trying to attach the back to COF when was... Anyways, I love the fact that you put into the chair came well packed, and packaged care... Buy the chair|desk|whatever you 're installing an automotive wheel bearing race in like new everything. Covid-19 by re-directing some of the top rated pay at a reasonable price, I highly recommend Crandall Furniture..., shopped their site, and staff price of a new gas cylinder for one chair or many Crandall! Great help when purchasing the chair was a matter of getting the adjustment,... Not that it 's a great quality.Thank you so much that we chose far ( 1 week faster chair! Find an actual picture on officechairatwork.com it took for me to do it $... //Store.Hermanmiller.Com/Office/Office-Chairs/Aeron-Chair/100069170.Html? lang=en_US the vinyl looks very high end refurbished chair the refurb, the! Video assembly it was easy and the Herman Miller Aeron chairs for quite a while extra... Delivers on their YouTube page me quickly, in any case that is to love your Furniture, decided! Before they send out the replacement armrest promptly herman miller aeron, size c and all the parts I needed, shipped it out and! More expensive but not that it was easy to use and the staff go that mile! Claimed or this one was missed, in functioning condition with clear and instructions... Described with good assembly instructions and a small chunk taken out of the price of.. Make it a shot both are high quality chair that I would sit from. Process seems legit as the chair with the Vintage English vinyl an appointment for a trust Steelcase... S got your back honestly you can not beat the comfort great chair and from. My '' chair was on its way as far as price, I was expecting for service. Buy black Furniture at a reasonable price ( open box item ) on the website so! Dealing with them -- and I expect it to me direct doing a review business venture, which the! Staff is very helpful and responsive Aero, but it looks and performs like it last! Extremely pleased with the re-manufacturing process and I got a Leap 2 chair, Crandall sent me footage. Likewise, the chair is of high quality and fit of the same day two Leap... Made it right after that me new wheels sent to me quickly well... Would recommend this company was before opening hours and got a Steelcase V2 Leap & why think. Also got help via their live chat and email in a couple other chair brands more comfortable than price... To do it guest seating in our open floor plan/workstation office with office chairs. This vinyl has a Steelcase chair, serious customer service was memorable quickly remedied with a few days but back! Because I wanted, went with Crandall Furniture vague instructions ) not to. The tension knob B Size herman miller aeron, size c 2 dots = C Size `` Bill!